Privacy Policy

Information We Collect

We may collect information that you provide directly to us, including your name, email address, phone number, company or organization, address, customer type, product information, warranty information, uploaded documents or images, and information submitted through contact, distributor, installer, account registration, warranty registration, or other website forms.

We may also collect limited technical information associated with your use of the website, such as browser, device, and website activity information, where applicable.

Google Sign-In

If you choose to create an account or sign in using Google, Sol-Max receives information necessary to authenticate your account, such as your Google account identifier and email address. We use this information to create, identify, and authenticate your Sol-Max website account.

Sol-Max does not use Google Sign-In to access your Gmail, Google Drive, contacts, or other unrelated Google services.

How We Use Information

We may use information we collect to:

• Create, authenticate, and manage website accounts.
• Respond to inquiries and requests.
• Process product and warranty registrations.
• Connect installers, distributors, customers, and other partners.
• Provide customer and technical support.
• Communicate about Sol-Max products, services, programs, and business relationships.
• Improve our website, services, and customer experience.
• Maintain the security and integrity of our website and systems.
• Comply with applicable legal and regulatory obligations.

How We Share Information

Sol-Max does not sell personal information. We may share information with service providers and technology platforms that help us operate our website, authentication, customer relationship management systems, communications, support services, and other legitimate business operations.

We may also disclose information when required by law or when reasonably necessary to protect Sol-Max, our customers, users, partners, or others.

Data Security and Retention

We use reasonable administrative and technical measures designed to protect personal information. We retain information for as long as reasonably necessary to provide our services, maintain appropriate business records, fulfill the purposes described in this Privacy Policy, and satisfy applicable legal requirements.

Your Choices

You may contact Sol-Max with questions regarding personal information you have provided to us or to request that information be updated or corrected, subject to applicable law.

Third-Party Services

Our website may use or provide links to third-party services. Those services may maintain their own privacy policies and practices. Sol-Max is not responsible for the privacy practices of third-party websites or services that we do not control.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we will update the “Last Updated” date displayed at the top of this page.

Contact Us

If you have questions about this Privacy Policy, your information, or Sol-Max's privacy practices, please contact us: